Responsible gambling

Responsible Gambling at Chances Casino Mission

At Chances Casino Mission, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our patrons.

GameSense Program

Our venue is proud to be part of British Columbia's regulated gaming network, which emphasizes education and support for responsible gambling. Our staff are trained to promote healthy gaming habits through GameSense, a provincial program that aims to educate players about odds, risks, and strategies for managing their play.

Self-Exclusion and Support

We offer voluntary self-exclusion options for those who may be struggling with problem gambling. By registering for self-exclusion, you will not be allowed to gamble at any BCLC-regulated facility in British Columbia. Additionally, we provide resources and referrals to support organizations that can help individuals affected by problem gambling.

Responsible Gambling Tools

While our venue does not offer digital tools such as customizable deposit limits or time-outs for cash deposits, we are committed to promoting responsible gaming practices through:

• Staff interventions: Our staff are trained to recognize signs of problem gambling and provide assistance when needed.
• GameSense information centers: We have dedicated areas where patrons can access resources and educational materials on responsible gaming.

Support Organizations

We direct our players to provincial and national support resources, including the BC Problem Gambling Helpline, for those experiencing issues related to their play. Printed and online materials are available with contact details for help lines and support organizations.

Partnership with BCLC's GameSense Program

As a Chances-branded community gaming centre under British Columbia Lottery Corporation (BCLC), we work closely with the provincial regulator and partner on promoting responsible gambling practices through their GameSense program, which has helped many patrons make more informed choices about their play.

Responsible Gaming Policy

We are committed to providing a safe environment that promotes healthy gaming habits. Our Responsible Gaming policy is designed to ensure our players enjoy their experience while maintaining control over their betting and spending limits. By working together with BCLC's GameSense program, we strive to create a supportive community where patrons can engage in regulated land-based gaming.

Additional Resources

For more information on responsible gambling practices or support organizations available in British Columbia:

• Visit the BC Problem Gambling Helpline website for online resources and access to services.
• Look out for informational materials about problem gambling and how you can seek help from trained professionals.

We encourage everyone who visits our venue to explore these valuable tools and engage with local support networks.