Terms and conditions

TERMS AND CONDITIONS OF USE FOR CHANCES CASINO MISSION

DEFINITIONS

In these Terms and Conditions, "we", "us" or "our" refer to the British Columbia Lottery Corporation ("BCLC") on behalf of Chances Casino Mission. "You" or "your" refers to any individual who accesses this website (the "Website"), attends our physical premises located at [insert address], or engages with our products and services.

ACCEPTANCE OF TERMS AND CONDITIONS

By accessing the Website, attending our physical premises, or engaging with our products and services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please exit this website immediately.

AGE RESTRICTIONS

Accessing the Website or visiting our physical premises is restricted to individuals who are 19 years of age or older (the "Minimum Age"). We reserve the right to request identification from any individual accessing the Website or attending our physical premises to verify their Minimum Age and ensure compliance with applicable laws.

PERSONAL RESPONSIBILITY

You acknowledge that all games, products and services provided by us involve elements of chance, risk and uncertainty. You accept full responsibility for your participation in these activities, including but not limited to any losses incurred.

GAMBLING AND SELF-EXCLUSION OPTIONS

We offer the GameSense program which provides tools and resources to help you gamble responsibly. If you feel that you have a problem with gambling or wish to be excluded from participating in certain activities, please contact us through our designated self-exclusion process.

SOFTWARE AND EQUIPMENT

We will use reasonable endeavors to ensure the accuracy of information provided on this Website, including descriptions and rules for all games, products and services. We make no representations or warranties about software or equipment used by you, which remains your sole responsibility.

CUSTOMER SUPPORT

We may provide customer support through various channels, including but not limited to phone and email contact points listed on our website. Our standard hours of operation are [insert hours]. Please note that response times and availability of services outside these standard hours will be reasonable efforts only.

DATA PROTECTION AND PRIVACY

We collect personal data from users in accordance with applicable laws, including but not limited to the Personal Information Protection Act (S.B.C. 2003, c. 69). We process such information for our legitimate business purposes and may use your consent or other grounds permitted under law to do so.

ACCESS RESTRICTIONS

We reserve the right at any time to suspend or block access to this Website by you if we have reason to believe that you are in breach of these Terms and Conditions, including but not limited to accessing this website from a country which is restricted for use or participating in prohibited activities.

RESPONSIBILITY FOR OTHER WEBSITES

The Website may contain links to third-party websites, social media platforms or other online services provided by us (the "Third-Party Services"). The Third-Party Services are independent of our Website and subject to separate terms and conditions. We shall not be responsible for the content of any such Third-Party Service.

GOVERNING LAW

These Terms and Conditions will be governed in all respects by, and construed according to, the laws of British Columbia, Canada and you submit to the non-exclusive jurisdiction of its courts.

CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right at our sole discretion to modify or update these Terms and Conditions at any time without prior notice to you. We will endeavour to publish updated versions on this Website but it is your responsibility to check regularly for changes.

ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between us with respect to their subject matter, supersede all other prior communications or understandings (whether written or oral) relating thereto, and are intended as a final expression of our agreement on these matters.

WAIVER OF BREACHES

The failure by either party to enforce any provision contained in these Terms and Conditions will not be considered a waiver or relinquishment of the right to subsequently enforce such provision.

GOVERNING LANGUAGE

These Terms and Conditions are written and shall be interpreted solely in English.